Work-Force
The organisation is recruiting a Records Officer for its Pietermaritzburg operation. The role forms part of a wider administration jobs portfolio across KwaZulu-Natal.
About the Opportunity
Equally, the Records Officer vacancy forms part of how the Pietermaritzburg branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the administration jobs side of the business moving forward.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
In addition, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Pietermaritzburg also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Meet the Team
You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Pietermaritzburg group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Equally, the team structure and working relationships for this role in Pietermaritzburg will be explained during the hiring process.
The Environment
On top of that, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Pietermaritzburg site adheres to the standards expected of a responsible South African employer.
Practically speaking, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.
Key Responsibilities
- Handle confidential information with discretion and in line with POPIA
- Coordinate office supplies, courier bookings and facilities requests
- Answer incoming calls and route enquiries to the correct department
- Manage diaries, meetings and travel logistics for the leadership team
- Track and report on departmental KPIs through standard templates
- Process invoices, requisitions and expense claims for approval
- Maintain a tidy, professional reception and meeting-room environment
- File, scan and archive documents in line with retention policies
What You’ll Need
- Ability to work independently and manage competing deadlines
- Experience supporting senior managers is an advantage
- Reliable, punctual and committed to high service standards
- 1-3 years’ experience in an administrative or front-office role
- Professional, courteous manner with strong customer-service orientation
- Discretion when handling confidential and POPIA-sensitive information
- Contactable references may be requested during the hiring process
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.