Housekeeping Supervisor

Work-Force

The organisation is recruiting a Housekeeping Supervisor for its Hermanus operation. The role forms part of a wider hospitality jobs portfolio across Western Cape.

About This Position

On top of that, the Housekeeping Supervisor position is part of an ongoing recruitment drive across Western Cape. The brief has been shaped carefully, with a focus on delivery in Hermanus and across the hospitality jobs space.

Communication runs both ways. Managers across the hospitality jobs team in Western Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in Hermanus much easier.

A Typical Day

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

Equally, the rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Hermanus.

About Hermanus

Working in Hermanus means a place close to the Stellenbosch agricultural belt, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Western Cape region, and the Hermanus office benefits from those long-standing connections.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Hermanus, Western Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Hermanus.

Career Growth

Career progression for this hospitality jobs role in Hermanus depends on the hiring organisation’s policies, role requirements and business needs in Western Cape.

Internal mobility is encouraged. People who start in Hermanus have moved into roles in other branches, specialist functions and project teams across Western Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Hermanus team member.

Core Functions

  • Comply with food safety, hygiene and health regulations at all times
  • Prepare and present food in line with kitchen recipes and standards
  • Welcome guests warmly and ensure a smooth check-in and check-out experience
  • Support events, banquets and conference operations
  • Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
  • Manage stock, breakages and consumables for your section
  • Train casual staff on service standards and SOPs
  • Set up rooms, function venues and outlets ahead of guest arrivals

What You’ll Need

  • Team player who can work collaboratively across departments
  • Contactable references may be requested during the hiring process
  • Strong customer service orientation and warm guest interaction
  • 1-3 years’ experience in a similar hospitality environment
  • Sound knowledge of food safety and HACCP principles
  • Computer literacy and experience with POS systems

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.

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