Sales Consultant

Listing live now. We believe great workplaces are built on great people. We are looking for a Sales Consultant in Durban, and we encourage applicants from across KwaZulu-Natal to consider this opportunity.

About the Opportunity

The Sales Consultant vacancy forms part of how the Durban branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Durban team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Durban.

Quality is everyone’s job. Whether the Sales Consultant is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

Internal documentation, process notes and shared playbooks make it easier for the Sales Consultant to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Growing With Us

Career progression for this retail jobs role in Durban depends on the hiring organisation’s policies, role requirements and business needs in KwaZulu-Natal.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Durban team member.

Notably, internal mobility is encouraged. People who start in Durban have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Based in Durban

Working in Durban means a place near the Berea office node, with a steady flow of activity and a strong local economy. The team has built solid relationships across the KwaZulu-Natal region, and the Durban office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Durban.

Many candidates already living within reach of Durban cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Durban, KwaZulu-Natal.

Your Team

In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Durban office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Practically speaking, the team structure and working relationships for this role in Durban will be explained during the hiring process.

What We Offer

Notably, the hiring organisation may provide onboarding or skills development for this retail jobs role in Durban; the available support will be confirmed in the final vacancy details for KwaZulu-Natal.

Practically speaking, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Beyond that, career development may be available depending on the role, business needs and the hiring organisation’s policies.

Your Workplace

On top of that, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Durban site adheres to the standards expected of a responsible South African employer.

On top of that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Day in the Life

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Durban.

Crucially, the Durban office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Equal Opportunity

Practically speaking, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Durban.

Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.

Your Role

• Greet customers and provide a friendly, helpful in-store experience
• Assist with receiving deliveries and verifying goods against invoices
• Ensure compliance with health, safety and consumer protection regulations
• Up-sell and cross-sell products in line with branch sales targets
• Replenish stock and rotate displays in line with promotional cycles
• Keep the store, change rooms and stockroom clean and organised
• Train new team members on store procedures and product knowledge
• Monitor shrinkage indicators and flag suspicious activity

Who We’re Looking For

• Experience with stock counting and basic inventory principles
• Ability to work as part of a team in a fast-paced retail environment
• Honest, dependable and security-aware in line with shrinkage controls
• Comfortable operating point-of-sale systems and handling cash
• Customer-first mindset with a friendly, approachable manner

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.