Work-Force
Whether you are an experienced Banqueting Coordinator or stepping into the role for the first time, there is space for you in Potchefstroom. The team hires on merit and across communities in North West.
The Role
The organisation is investing in its Potchefstroom operation, and this Banqueting Coordinator position reflects that commitment. The successful candidate will work across the hospitality jobs function and contribute to the wider North West business.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Potchefstroom team.
Quality is everyone’s job. Whether the Banqueting Coordinator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.
Internal documentation, process notes and shared playbooks make it easier for the Banqueting Coordinator to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Growing With Us
This role can grow with you. Strong performers in the hospitality jobs team in Potchefstroom have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Beyond that, internal mobility is encouraged. People who start in Potchefstroom have moved into roles in other branches, specialist functions and project teams across North West.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Potchefstroom team member.
Equal Opportunity
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Potchefstroom.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Beyond that, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Potchefstroom.
In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for North West.
About Potchefstroom
Potchefstroom continues to grow as an employment hub in North West, with within the Klerksdorp gold and farming belt. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Many candidates already living within reach of Potchefstroom cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Potchefstroom.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Potchefstroom, North West.
Meet the Team
You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Potchefstroom group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Importantly, the team structure and working relationships for this role in Potchefstroom will be explained during the hiring process.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Daily Duties
- Take orders accurately and deliver food and beverages to standard
- Operate point-of-sale systems and reconcile end-of-shift takings
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Prepare and present food in line with kitchen recipes and standards
- Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
- Coordinate with kitchen, housekeeping and front-office teams
Essential Criteria
- Awareness of tourism grading and quality expectations
- Ability to remain calm and gracious under pressure
- Computer literacy and experience with POS systems
- Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
- Matric / National Senior Certificate (Grade 12)
- 1-3 years’ experience in a similar hospitality environment
- Team player who can work collaboratively across departments
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.