Work-Force
A Front Office Receptionist is needed in Kimberley. The role focuses on consistent delivery, accurate work and clear communication across the Northern Cape operation.
Overview
An experienced Front Office Receptionist is needed to support operations in Kimberley. The role forms part of how the business keeps its hospitality jobs portfolio strong in Northern Cape.
The role suits a candidate who values consistency and clear communication. The Kimberley operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Kimberley teams, and the new Front Office Receptionist will feel that from the first week.
Your Workplace
In addition, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Kimberley site adheres to the standards expected of a responsible South African employer.
In addition, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Northern Cape.
Meet the Team
You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Kimberley group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Crucially, the team structure and working relationships for this role in Kimberley will be explained during the hiring process.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Your Role
- Respond promptly to guest requests, complaints and special needs
- Support events, banquets and conference operations
- Coordinate with kitchen, housekeeping and front-office teams
- Manage stock, breakages and consumables for your section
- Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
- Welcome guests warmly and ensure a smooth check-in and check-out experience
Essential Criteria
- Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
- Relevant hospitality qualification or culinary diploma (advantageous)
- Team player who can work collaboratively across departments
- Awareness of tourism grading and quality expectations
- Sound knowledge of food safety and HACCP principles
If your CV speaks to the points above, this role is worth a closer look.