Work-Force
Looking for your next move as a Control Room Operator in Potchefstroom? A role has just opened that gives you real responsibility and a clear path forward in North West.
What This Role Involves
An experienced Control Room Operator is needed to support operations in Potchefstroom. The role forms part of how the business keeps its legal and security jobs portfolio strong in North West.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Potchefstroom team on trust, and the Control Room Operator role will feel that from week one.
Stakeholders for this position include line managers, peers across the legal and security jobs team and trusted external partners. Building those relationships early makes the next twelve months in Potchefstroom much easier.
Diversity and Inclusion
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Potchefstroom.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Equally, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Potchefstroom.
Day in the Life
Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.
On top of that, the Potchefstroom office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Potchefstroom.
Your Team
Crucially, the team you will be working with is fast-paced and energetic. Things move quickly across the Potchefstroom office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.
Practically speaking, the team structure and working relationships for this role in Potchefstroom will be explained during the hiring process.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Key Outputs
- Coordinate with SAPS and emergency services during incidents
- Liaise with the Sheriff, Master’s Office and external counsel
- Conduct legal research and prepare opinions for the legal team
- Maintain FICA and KYC records in line with regulatory requirements
- Draft, review and amend commercial contracts and service agreements
- Operate access control points and verify visitor credentials
What You’ll Need
- Ability to remain calm and professional in high-pressure incidents
- Relevant qualification: LLB, paralegal diploma or PSIRA grading as required
- Sound understanding of POPIA and applicable legal frameworks
- Excellent attention to detail when reviewing documents and evidence
- Commitment to ongoing professional development and refresher training
- Strong written and verbal communication skills
- Willingness to work shifts, weekends and public holidays as required
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.