Work-Force
A Food and Beverage Supervisor is needed in Mmabatho. The role focuses on consistent delivery, accurate work and clear communication across the North West operation.
About This Position
This Food and Beverage Supervisor role sits within the hospitality jobs function in Mmabatho. It offers a defined scope, clear measures of success, and the support of an experienced team across North West.
The role suits a candidate who values consistency and clear communication. The Mmabatho operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Practically speaking, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Mmabatho also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Diversity and Inclusion
On top of that, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across North West, and recruitment is intended to be fair and transparent.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mmabatho.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Your Future Here
Crucially, this role can grow with you. Strong performers in the hospitality jobs team in Mmabatho have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Mmabatho team member.
Internal mobility is encouraged. People who start in Mmabatho have moved into roles in other branches, specialist functions and project teams across North West.
Where You’ll Work
Importantly, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mmabatho site adheres to the standards expected of a responsible South African employer.
Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in North West.
Core Functions
- Comply with food safety, hygiene and health regulations at all times
- Promote menu items, daily specials and loyalty programmes
- Drive guest satisfaction scores and online review ratings
- Prepare and present food in line with kitchen recipes and standards
- Support events, banquets and conference operations
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Coordinate with kitchen, housekeeping and front-office teams
Essential Criteria
- Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
- Matric / National Senior Certificate (Grade 12)
- Sound knowledge of food safety and HACCP principles
- Computer literacy and experience with POS systems
- Strong customer service orientation and warm guest interaction
- 1-3 years’ experience in a similar hospitality environment
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.