Access Control Officer

This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Access Control Officer in Ladysmith, and we encourage applicants from across KwaZulu-Natal to consider this opportunity.

Overview

Crucially, this Access Control Officer role sits within the legal and security jobs function in Ladysmith. It offers a defined scope, clear measures of success, and the support of an experienced team across KwaZulu-Natal.

The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Access Control Officer taking on this position.

Quality is everyone’s job. Whether the Access Control Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

Equal Opportunity

In addition, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Ladysmith.

What Your Day Looks Like

Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.

Beyond that, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

On top of that, the Ladysmith office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Your Role

• Coordinate with SAPS and emergency services during incidents
• Maintain PSIRA registration and uphold the security industry code of conduct
• Support investigations into theft, fraud and policy breaches
• Patrol assigned premises and conduct visible security deterrence
• Run compliance training for staff on POPIA, FICA and ethics
• Monitor CCTV systems and respond to alarms and incidents
• Maintain FICA and KYC records in line with regulatory requirements
• Conduct legal research and prepare opinions for the legal team

What You’ll Need

• Sound ethical judgement and ability to maintain confidentiality
• Strong report-writing skills with accurate, factual content
• Computer literacy and experience with case or incident management systems
• Commitment to ongoing professional development and refresher training
• Relevant qualification: LLB, paralegal diploma or PSIRA grading as required
• Able to perform the essential duties of a site-based security role safely, with reasonable accommodation where applicable

If most of these boxes are ticked, you are encouraged to put your name forward.