Work-Force
An opportunity has arisen for a Front Office Receptionist in Newcastle. Suitably qualified candidates from across KwaZulu-Natal are invited to apply.
About the Opportunity
The Front Office Receptionist position is part of an ongoing recruitment drive across KwaZulu-Natal. The brief has been shaped carefully, with a focus on delivery in Newcastle and across the hospitality jobs space.
Communication runs both ways. Managers across the hospitality jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Newcastle.
Equal Opportunity
Importantly, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across KwaZulu-Natal, and recruitment is intended to be fair and transparent.
Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Newcastle.
Why Join Us
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Newcastle contributes to real outcomes for clients and colleagues across the hospitality jobs space in KwaZulu-Natal.
On top of that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Key Outputs
- Respond promptly to guest requests, complaints and special needs
- Promote menu items, daily specials and loyalty programmes
- Support events, banquets and conference operations
- Comply with food safety, hygiene and health regulations at all times
- Coordinate with kitchen, housekeeping and front-office teams
- Manage stock, breakages and consumables for your section
Who We’re Looking For
- Ability to work shifts, weekends and public holidays
- Ability to remain calm and gracious under pressure
- Strong customer service orientation and warm guest interaction
- Matric / National Senior Certificate (Grade 12)
- Computer literacy and experience with POS systems
- 1-3 years’ experience in a similar hospitality environment
If your CV speaks to the points above, this role is worth a closer look.