Work-Force
Looking for your next move as a Lodge Manager in Durban? A role has just opened that gives you real responsibility and a clear path forward in KwaZulu-Natal.
The Role
The organisation is investing in its Durban operation, and this Lodge Manager position reflects that commitment. The successful candidate will work across the hospitality jobs function and contribute to the wider KwaZulu-Natal business.
Communication runs both ways. Managers across the hospitality jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.
Internal documentation, process notes and shared playbooks make it easier for the Lodge Manager to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Your Workplace
Equally, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Durban site adheres to the standards expected of a responsible South African employer.
Based in Durban
Equally, the role is based in Durban, near the Berea office node. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Durban and the broader KwaZulu-Natal region.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Durban.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Durban, KwaZulu-Natal.
Career Growth
This role can grow with you. Strong performers in the hospitality jobs team in Durban have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Durban team member.
Your Role
- Maintain cleanliness in front-of-house and back-of-house areas
- Manage stock, breakages and consumables for your section
- Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
- Train casual staff on service standards and SOPs
- Promote menu items, daily specials and loyalty programmes
- Take orders accurately and deliver food and beverages to standard
- Set up rooms, function venues and outlets ahead of guest arrivals
- Drive guest satisfaction scores and online review ratings
What You’ll Need
- Genuine passion for hospitality, food and creating memorable experiences
- Awareness of tourism grading and quality expectations
- Matric / National Senior Certificate (Grade 12)
- Contactable references may be requested during the hiring process
- 1-3 years’ experience in a similar hospitality environment
- Relevant hospitality qualification or culinary diploma (advantageous)
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.