Work-Force
An opportunity has arisen for a Customer Service Representative in Harrismith. Suitably qualified candidates from across Free State are invited to apply.
About This Position
The Customer Service Representative position is part of an ongoing recruitment drive across Free State. The brief has been shaped carefully, with a focus on delivery in Harrismith and across the retail jobs space.
Importantly, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Customer Service Representative taking on this position.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Harrismith.
Working in Harrismith
Harrismith continues to grow as an employment hub in Free State, with near the Sasolburg industrial complex. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Harrismith, Free State.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Harrismith.
Meet the Team
In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Harrismith office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.
Notably, the team structure and working relationships for this role in Harrismith will be explained during the hiring process.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Your Role
- Replenish stock and rotate displays in line with promotional cycles
- Assist with receiving deliveries and verifying goods against invoices
- Ensure compliance with health, safety and consumer protection regulations
- Respond to customer queries, complaints and product returns
- Train new team members on store procedures and product knowledge
- Maintain visual merchandising standards on the sales floor
- Prepare daily, weekly and monthly sales reports for the store manager
Who We’re Looking For
- Honest, dependable and security-aware in line with shrinkage controls
- Visual merchandising flair or formal training is an advantage
- Customer-first mindset with a friendly, approachable manner
- Awareness of consumer protection and B-BBEE principles
- Experience with stock counting and basic inventory principles
If your CV speaks to the points above, this role is worth a closer look.