Work-Force
Looking for your next move as a Front Office Receptionist in Odendaalsrus? A role has just opened that gives you real responsibility and a clear path forward in Free State.
What This Role Involves
The Front Office Receptionist position is part of an ongoing recruitment drive across Free State. The brief has been shaped carefully, with a focus on delivery in Odendaalsrus and across the hospitality jobs space.
On top of that, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Odendaalsrus team on trust, and the Front Office Receptionist role will feel that from week one.
Quality is everyone’s job. Whether the Front Office Receptionist is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Free State is consistently high and consistently fair.
Meet the Team
On top of that, the team you will be working with is fast-paced and energetic. Things move quickly across the Odendaalsrus office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.
Equally, the team structure and working relationships for this role in Odendaalsrus will be explained during the hiring process.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Your Future Here
This role can grow with you. Strong performers in the hospitality jobs team in Odendaalsrus have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Internal mobility is encouraged. People who start in Odendaalsrus have moved into roles in other branches, specialist functions and project teams across Free State.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Odendaalsrus team member.
Your Role
- Set up rooms, function venues and outlets ahead of guest arrivals
- Train casual staff on service standards and SOPs
- Respond promptly to guest requests, complaints and special needs
- Drive guest satisfaction scores and online review ratings
- Promote menu items, daily specials and loyalty programmes
- Coordinate with kitchen, housekeeping and front-office teams
Candidate Profile
- 1-3 years’ experience in a similar hospitality environment
- Ability to work shifts, weekends and public holidays
- Sound knowledge of food safety and HACCP principles
- Matric / National Senior Certificate (Grade 12)
- Strong customer service orientation and warm guest interaction
- Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.