Industrial Relations Officer

A vacancy has been confirmed for a Industrial Relations Officer based in Aliwal North, Eastern Cape. The successful candidate will join an established team within the hr jobs function.

What This Role Involves

An experienced Industrial Relations Officer is needed to support operations in Aliwal North. The role forms part of how the business keeps its hr jobs portfolio strong in Eastern Cape.

Communication runs both ways. Managers across the hr jobs team in Eastern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hr jobs group in Aliwal North.

Stakeholders for this position include line managers, peers across the hr jobs team and trusted external partners. Building those relationships early makes the next twelve months in Aliwal North much easier.

Growing With Us

This role can grow with you. Strong performers in the hr jobs team in Aliwal North have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in Aliwal North have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Aliwal North team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

What We Offer

The hiring organisation may provide onboarding or skills development for this hr jobs role in Aliwal North; the available support will be confirmed in the final vacancy details for Eastern Cape.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Equally, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

In addition, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Working in Aliwal North

Aliwal North continues to grow as an employment hub in Eastern Cape, with close to the East London Industrial Park. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Many candidates already living within reach of Aliwal North cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Aliwal North, Eastern Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Aliwal North.

What Your Day Looks Like

Your day is people-shaped from the moment you log in. You move between recruitment screens, manager calls, payroll queries and the occasional sensitive conversation that needs your full attention. Mid-morning you might be running an onboarding session for new starters, and by the afternoon you’re back at your desk preparing EE or B-BBEE reports. Through it all, you balance compliance with care, making sure that policies are followed and people are heard.

Equally, the Aliwal North office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Aliwal North.

The Environment

Crucially, the environment blends desk-based administrative work with frequent interactions across the business. Confidentiality, fairness and compliance underpin the work.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Equally, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Aliwal North site adheres to the standards expected of a responsible South African employer.

Your Role

• Run exit interviews and feed insights into retention strategies
• Support managers with disciplinary, grievance and incapacity processes
• Manage relationships with unions and prepare for wage negotiations
• Support organisational design, job evaluation and grading processes
• Roll out HR policies and procedures and train managers on application
• Coordinate training, learnerships and bursary programmes with SETAs
• Advise managers on application of the LRA, BCEA and EEA
• Manage benefits, pension or provident fund and medical aid administration

Who We’re Looking For

• Excellent written and verbal communication skills appropriate to the role
• Project management skills for HR initiatives and rollouts
• Experience supporting CCMA, disciplinary and grievance processes
• Ability to handle sensitive employee information with discretion
• Strong analytical skills with the ability to interpret HR metrics

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.