Work-Force
Whether you are an experienced Lodge Manager or stepping into the role for the first time, there is space for you in Springbok. The team hires on merit and across communities in Northern Cape.
The Role
This Lodge Manager role sits within the hospitality jobs function in Springbok. It offers a defined scope, clear measures of success, and the support of an experienced team across Northern Cape.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Springbok team.
Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in Springbok much easier.
Diversity and Inclusion
The organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Northern Cape, and recruitment is intended to be fair and transparent.
On top of that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Northern Cape.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
About Springbok
Working in Springbok means a place near the Kimberley diamond heritage centre, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Northern Cape region, and the Springbok office benefits from those long-standing connections.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Springbok.
Many candidates already living within reach of Springbok cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Northern Cape economy.
What Your Day Looks Like
Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.
Notably, the Springbok office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Springbok.
What You’ll Be Doing
- Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
- Drive guest satisfaction scores and online review ratings
- Prepare and present food in line with kitchen recipes and standards
- Coordinate with kitchen, housekeeping and front-office teams
- Maintain cleanliness in front-of-house and back-of-house areas
Minimum Requirements
- Awareness of tourism grading and quality expectations
- Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
- Contactable references may be requested during the hiring process
- Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
- Matric / National Senior Certificate (Grade 12)
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.