Medical Records Clerk

Work-Force

This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Medical Records Clerk in Gqeberha, and we encourage applicants from across Eastern Cape to consider this opportunity.

Overview

The Medical Records Clerk position is part of an ongoing recruitment drive across Eastern Cape. The brief has been shaped carefully, with a focus on delivery in Gqeberha and across the health jobs space.

Practically speaking, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Medical Records Clerk taking on this position.

Stakeholders for this position include line managers, peers across the health jobs team and trusted external partners. Building those relationships early makes the next twelve months in Gqeberha much easier.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Gqeberha teams, and the new Medical Records Clerk will feel that from the first week.

Your Future Here

Career progression for this health jobs role in Gqeberha depends on the hiring organisation’s policies, role requirements and business needs in Eastern Cape.

Internal mobility is encouraged. People who start in Gqeberha have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Gqeberha team member.

Based in Gqeberha

Working in Gqeberha means a place along the Sunshine Coast tourism belt, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Eastern Cape region, and the Gqeberha office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Gqeberha.

Many candidates already living within reach of Gqeberha cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Gqeberha, Eastern Cape.

Equal Opportunity

Equally, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Eastern Cape, and recruitment is intended to be fair and transparent.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Gqeberha.

Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

Meet the Team

You will join a tight-knit, collaborative team that knows the health jobs side of the business inside out. The Gqeberha group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Crucially, the team structure and working relationships for this role in Gqeberha will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

The Environment

In addition, the environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.

Importantly, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Gqeberha site adheres to the standards expected of a responsible South African employer.

Daily Duties

  • Liaise with medical aids and process pre-authorisations where required
  • Operate and care for clinical equipment in line with manufacturer guidelines
  • Provide compassionate, patient-centred care in line with scope of practice
  • Monitor vital signs and escalate clinical concerns to the attending clinician
  • Support quality improvement audits and clinical governance reviews
  • Manage stock levels of consumables and report shortages timeously

Candidate Profile

  • Relevant clinical qualification from a recognised institution
  • Up-to-date immunisations as required by occupational health policy
  • Strong patient-centred communication and interpersonal skills
  • Demonstrated ability to work in multi-disciplinary teams
  • Working knowledge of POPIA as it applies to patient information
  • Proven clinical experience appropriate to the level advertised
  • Current registration with SANC or relevant professional body

Notably, candidates who meet most of these criteria are welcome to be considered for the role.

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