Work-Force
Listing live now. Role: Front Office Receptionist. Location: Pretoria, Gauteng. The team is hiring and seeks a candidate who can step in and deliver from week one.
What This Role Involves
An experienced Front Office Receptionist is needed to support operations in Pretoria. The role forms part of how the business keeps its hospitality jobs portfolio strong in Gauteng.
Communication runs both ways. Managers across the hospitality jobs team in Gauteng make time for one-to-ones, and people are expected to speak up early when something needs attention.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Pretoria.
Based in Pretoria
The role is based in Pretoria, close to OR Tambo International Airport. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Pretoria and the broader Gauteng region.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Pretoria.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Pretoria, Gauteng.
Day in the Life
Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.
Crucially, the Pretoria office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Pretoria.
Daily Duties
- Train casual staff on service standards and SOPs
- Comply with food safety, hygiene and health regulations at all times
- Maintain cleanliness in front-of-house and back-of-house areas
- Coordinate with kitchen, housekeeping and front-office teams
- Promote menu items, daily specials and loyalty programmes
Essential Criteria
- Ability to remain calm and gracious under pressure
- Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
- Ability to work shifts, weekends and public holidays
- Awareness of tourism grading and quality expectations
- Contactable references may be requested during the hiring process
Notably, candidates who meet most of these criteria are welcome to be considered for the role.