Work-Force
The organisation is recruiting a Payroll and HR Officer for its Queenstown operation. The role forms part of a wider hr jobs portfolio across Eastern Cape.
About the Opportunity
This Payroll and HR Officer role sits within the hr jobs function in Queenstown. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.
Importantly, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Payroll and HR Officer taking on this position.
Notably, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Queenstown also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Stakeholders for this position include line managers, peers across the hr jobs team and trusted external partners. Building those relationships early makes the next twelve months in Queenstown much easier.
Career Growth
Notably, this role can grow with you. Strong performers in the hr jobs team in Queenstown have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Internal mobility is encouraged. People who start in Queenstown have moved into roles in other branches, specialist functions and project teams across Eastern Cape.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Queenstown team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Meet the Team
On top of that, the team you will be working with is fast-paced and energetic. Things move quickly across the Queenstown office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Practically speaking, the team structure and working relationships for this role in Queenstown will be explained during the hiring process.
Where You’ll Work
In addition, the environment blends desk-based administrative work with frequent interactions across the business. Confidentiality, fairness and compliance underpin the work.
Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Importantly, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Queenstown site adheres to the standards expected of a responsible South African employer.
Our Commitment to Transformation
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Queenstown.
Practically speaking, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Importantly, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Queenstown.
Your Role
- Drive engagement, wellness and culture initiatives across sites
- Coordinate training, learnerships and bursary programmes with SETAs
- Process monthly payroll inputs and resolve employee queries
- Roll out HR policies and procedures and train managers on application
- Support managers with disciplinary, grievance and incapacity processes
- Support organisational design, job evaluation and grading processes
- Champion transformation and inclusion across all people processes
What You’ll Need
- Ability to handle sensitive employee information with discretion
- Project management skills for HR initiatives and rollouts
- Bachelor’s degree or diploma in Human Resources or Industrial Psychology
- Hands-on experience with HRIS and payroll systems
- Comfortable in a unionised environment where applicable
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.