Work-Force
A Restaurant Manager is needed in King William’s Town. The role focuses on consistent delivery, accurate work and clear communication across the Eastern Cape operation.
Overview
This Restaurant Manager role has been briefed against a clear set of outcomes for King William’s Town. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hospitality jobs pipeline across Eastern Cape.
The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Restaurant Manager taking on this position.
Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in King William’s Town also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Our Commitment to Transformation
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in King William’s Town.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Notably, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in King William’s Town.
About the Team
You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The King William’s Town group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Notably, the team structure and working relationships for this role in King William’s Town will be explained during the hiring process.
What You’ll Be Doing
- Support events, banquets and conference operations
- Respond promptly to guest requests, complaints and special needs
- Coordinate with kitchen, housekeeping and front-office teams
- Take orders accurately and deliver food and beverages to standard
- Comply with food safety, hygiene and health regulations at all times
- Prepare and present food in line with kitchen recipes and standards
- Maintain cleanliness in front-of-house and back-of-house areas
- Drive guest satisfaction scores and online review ratings
What You’ll Need
- Good verbal communication skills needed for guest service; additional languages are an advantage
- 1-3 years’ experience in a similar hospitality environment
- Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
- Awareness of tourism grading and quality expectations
- Computer literacy and experience with POS systems
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.