Medical Receptionist

Work-Force

A Medical Receptionist is needed in Stellenbosch. The role focuses on consistent delivery, accurate work and clear communication across the Western Cape operation.

What This Role Involves

The organisation is investing in its Stellenbosch operation, and this Medical Receptionist position reflects that commitment. The successful candidate will work across the health jobs function and contribute to the wider Western Cape business.

Practically speaking, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Stellenbosch team on trust, and the Medical Receptionist role will feel that from week one.

Quality is everyone’s job. Whether the Medical Receptionist is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.

Internal documentation, process notes and shared playbooks make it easier for the Medical Receptionist to step into the health jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Where You’ll Work

In addition, the environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.

Notably, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Western Cape.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Stellenbosch site adheres to the standards expected of a responsible South African employer.

Growing With Us

Career progression for this health jobs role in Stellenbosch depends on the hiring organisation’s policies, role requirements and business needs in Western Cape.

Beyond that, internal mobility is encouraged. People who start in Stellenbosch have moved into roles in other branches, specialist functions and project teams across Western Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Stellenbosch team member.

Why This Role

Beyond that, the hiring organisation may provide onboarding or skills development for this health jobs role in Stellenbosch; the available support will be confirmed in the final vacancy details for Western Cape.

Crucially, career development may be available depending on the role, business needs and the hiring organisation’s policies.

Practically speaking, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Crucially, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Diversity and Inclusion

Equally, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Western Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Stellenbosch.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Key Responsibilities

  • Maintain accurate clinical records in line with SANC and POPIA
  • Monitor vital signs and escalate clinical concerns to the attending clinician
  • Provide compassionate, patient-centred care in line with scope of practice
  • Maintain a clean, safe and welcoming clinical environment
  • Liaise with medical aids and process pre-authorisations where required
  • Manage stock levels of consumables and report shortages timeously
  • Respond appropriately to medical emergencies and code calls

Who We’re Looking For

  • Up-to-date immunisations as required by occupational health policy
  • Current registration with SANC or relevant professional body
  • Computer literacy and experience with electronic health records
  • Sound clinical judgement and ability to work calmly under pressure
  • Strong infection prevention and control awareness
  • Relevant clinical qualification from a recognised institution
  • BLS, ACLS or PALS certification where applicable to the role

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.

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