Retail Operations Coordinator

Work-Force

An opportunity has arisen for a Retail Operations Coordinator in Queenstown. Suitably qualified candidates from across Eastern Cape are invited to apply.

About This Position

On top of that, an experienced Retail Operations Coordinator is needed to support operations in Queenstown. The role forms part of how the business keeps its retail jobs portfolio strong in Eastern Cape.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Quality is everyone’s job. Whether the Retail Operations Coordinator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.

Equal Opportunity

The organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Eastern Cape, and recruitment is intended to be fair and transparent.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Queenstown.

Practically speaking, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

What We Offer

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Queenstown contributes to real outcomes for clients and colleagues across the retail jobs space in Eastern Cape.

Beyond that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

What You’ll Be Doing

  • Ensure compliance with health, safety and consumer protection regulations
  • Keep the store, change rooms and stockroom clean and organised
  • Up-sell and cross-sell products in line with branch sales targets
  • Greet customers and provide a friendly, helpful in-store experience
  • Operate point-of-sale systems and process payments accurately
  • Prepare daily, weekly and monthly sales reports for the store manager
  • Assist with receiving deliveries and verifying goods against invoices

Essential Criteria

  • Visual merchandising flair or formal training is an advantage
  • Basic computer literacy (MS Office, email)
  • Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
  • Comfortable operating point-of-sale systems and handling cash
  • Matric / National Senior Certificate (Grade 12)
  • Customer-first mindset with a friendly, approachable manner

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.

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