Retail Operations Coordinator

Work-Force

Whether you are an experienced Retail Operations Coordinator or stepping into the role for the first time, there is space for you in Louis Trichardt. The team hires on merit and across communities in Limpopo.

The Role

This Retail Operations Coordinator role has been briefed against a clear set of outcomes for Louis Trichardt. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across Limpopo.

The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Retail Operations Coordinator taking on this position.

Internal documentation, process notes and shared playbooks make it easier for the Retail Operations Coordinator to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Growing With Us

Notably, this role can grow with you. Strong performers in the retail jobs team in Louis Trichardt have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

In addition, internal mobility is encouraged. People who start in Louis Trichardt have moved into roles in other branches, specialist functions and project teams across Limpopo.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Based in Louis Trichardt

Working in Louis Trichardt means a place in the heart of the Tzaneen agricultural belt, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Limpopo region, and the Louis Trichardt office benefits from those long-standing connections.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Louis Trichardt, Limpopo.

Many candidates already living within reach of Louis Trichardt cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Limpopo economy.

What You’ll Be Doing

  • Respond to customer queries, complaints and product returns
  • Operate point-of-sale systems and process payments accurately
  • Train new team members on store procedures and product knowledge
  • Greet customers and provide a friendly, helpful in-store experience
  • Support stock counts and assist with cycle-count investigations
  • Promote loyalty programmes and capture customer information lawfully
  • Replenish stock and rotate displays in line with promotional cycles

Essential Criteria

  • Minimum of 1-2 years’ experience in a customer-facing retail role
  • Clear verbal communication skills appropriate to the role; additional languages are an advantage
  • Basic computer literacy (MS Office, email)
  • Honest, dependable and security-aware in line with shrinkage controls
  • Any checks required by law or the specific duties will be explained during the hiring process
  • Matric / National Senior Certificate (Grade 12)

Importantly, candidates who meet most of these criteria are welcome to be considered for the role.

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