Dispatch Clerk

Bring your skills as a Dispatch Clerk to Mthatha and join a team that moves fast. This Eastern Cape role is one to watch.

About the Opportunity

The organisation is investing in its Mthatha operation, and this Dispatch Clerk position reflects that commitment. The successful candidate will work across the logistics jobs function and contribute to the wider Eastern Cape business.

Importantly, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Mthatha team on trust, and the Dispatch Clerk role will feel that from week one.

Quality is everyone’s job. Whether the Dispatch Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.

Importantly, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Mthatha also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Stakeholders for this position include line managers, peers across the logistics jobs team and trusted external partners. Building those relationships early makes the next twelve months in Mthatha much easier.

Diversity and Inclusion

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Mthatha.

Crucially, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

On top of that, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mthatha.

Common Questions

What shift patterns apply to this role?

Shift patterns vary by site, but the role typically follows the standard operational hours of the relevant branch. The hiring team will walk you through the specifics during the interview.

Is training provided for this position?

Training or onboarding, if available, will be described by the hiring organisation in the final vacancy details.

Is there opportunity for promotion?

Any progression opportunities depend on the hiring organisation’s policies, role requirements and business needs.

What Your Day Looks Like

Your day kicks off in the yard or at the dock, checking schedules, briefing your team and lining up the day’s priorities. You move between receiving, picking, dispatch and the WMS, keeping a close eye on accuracy and time slots. There are constant conversations — with drivers, controllers, customers and the warehouse floor — and the better you communicate, the smoother things run. By the end of the shift, the racks are tidy, the trucks are out, and the next inbound load is already on its way.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Mthatha.

Equally, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

On top of that, the Mthatha office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Meet the Team

Practically speaking, the team you will be working with is fast-paced and energetic. Things move quickly across the Mthatha office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Practically speaking, the team structure and working relationships for this role in Mthatha will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Your Workplace

Equally, the environment is operationally driven and physical at times, with shift-based work, strict safety standards and a strong focus on accuracy and on-time delivery.

Notably, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mthatha site adheres to the standards expected of a responsible South African employer.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Working in Mthatha

Mthatha continues to grow as an employment hub in Eastern Cape, with near the Mthatha regional service centre. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Mthatha, Eastern Cape.

Many candidates already living within reach of Mthatha cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mthatha.

Why Join Us

You will join a team that values respectful collaboration, honest feedback and shared wins. The Mthatha colleagues take pride in supporting one another and in doing the logistics jobs side of the business properly, day in and day out.

Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Beyond that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Growing With Us

Crucially, career progression for this logistics jobs role in Mthatha depends on the hiring organisation’s policies, role requirements and business needs in Eastern Cape.

Internal mobility is encouraged. People who start in Mthatha have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Mthatha team member.

Notably, training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Your Role

• Maintain housekeeping standards in racking, aisles and yard areas
• Operate forklifts and material handling equipment safely
• Prepare daily dispatch and receiving reports for site management
• Conduct daily, weekly and monthly stock counts and investigate variances
• Liaise with transporters, drivers and customers on dispatch schedules
• Coordinate cross-docking and consolidation with inbound and outbound teams
• Investigate stock losses and contribute to shrinkage reduction plans

Essential Criteria

• Understanding of inbound, outbound and stock-take processes
• Awareness of OHS Act, traffic regulations and hazardous goods rules
• Ability to work shifts, including night shifts and weekends
• Relevant logistics, supply chain or warehousing qualification (preferred)
• 2+ years’ experience in warehousing, distribution or logistics
• Any checks required by law or the specific duties will be explained during the hiring process
• Experience using a Warehouse Management System (WMS)

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.