Records Officer

Whether you are an experienced Records Officer or stepping into the role for the first time, there is space for you in Harrismith. The team hires on merit and across communities in Free State.

What This Role Involves

This Records Officer role sits within the administration jobs function in Harrismith. It offers a defined scope, clear measures of success, and the support of an experienced team across Free State.

The role suits a candidate who values consistency and clear communication. The Harrismith operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Harrismith much easier.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Harrismith teams, and the new Records Officer will feel that from the first week.

About the Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Harrismith group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Practically speaking, the team structure and working relationships for this role in Harrismith will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

A Typical Day

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

Notably, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Harrismith.

Beyond that, the Harrismith office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Diversity and Inclusion

In addition, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Free State, and recruitment is intended to be fair and transparent.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Harrismith.

Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Free State.

Your Future Here

Importantly, this role can grow with you. Strong performers in the administration jobs team in Harrismith have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in Harrismith have moved into roles in other branches, specialist functions and project teams across Free State.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Harrismith team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

What You’ll Be Doing

• Track and report on departmental KPIs through standard templates
• Answer incoming calls and route enquiries to the correct department
• Update intranet pages, notice boards and internal directories
• Handle confidential information with discretion and in line with POPIA
• Process invoices, requisitions and expense claims for approval
• Coordinate office supplies, courier bookings and facilities requests
• Manage diaries, meetings and travel logistics for the leadership team
• Liaise with suppliers, contractors and service providers

Essential Criteria

• Discretion when handling confidential and POPIA-sensitive information
• 1-3 years’ experience in an administrative or front-office role
• High attention to detail and accuracy in data capture
• Professional, courteous manner with strong customer-service orientation
• Matric / National Senior Certificate (Grade 12)
• Strong organisational skills and the ability to multitask

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.