Work-Force
Role: Loss Prevention Officer. Location: Knysna, Western Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.
Overview
An experienced Loss Prevention Officer is needed to support operations in Knysna. The role forms part of how the business keeps its retail jobs portfolio strong in Western Cape.
Communication runs both ways. Managers across the retail jobs team in Western Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.
The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Knysna also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Where You’ll Work
In addition, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
On top of that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Western Cape.
On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
What We Offer
Notably, the hiring organisation may provide onboarding or skills development for this retail jobs role in Knysna; the available support will be confirmed in the final vacancy details for Western Cape.
Practically speaking, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Equal Opportunity
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Knysna.
In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Western Cape.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Daily Duties
- Operate point-of-sale systems and process payments accurately
- Replenish stock and rotate displays in line with promotional cycles
- Up-sell and cross-sell products in line with branch sales targets
- Respond to customer queries, complaints and product returns
- Monitor shrinkage indicators and flag suspicious activity
- Promote loyalty programmes and capture customer information lawfully
What You’ll Need
- Matric / National Senior Certificate (Grade 12)
- Numerate and accurate, with attention to detail on cash-ups
- Basic computer literacy (MS Office, email)
- Experience with stock counting and basic inventory principles
- Willingness to work public holidays and end-of-month peaks
If most of these boxes are ticked, you are encouraged to put your name forward.