Work-Force
A Switchboard Operator position is being filled in Midrand. Suitable candidates from across Gauteng are invited to submit their applications for review.
About the Opportunity
The organisation is investing in its Midrand operation, and this Switchboard Operator position reflects that commitment. The successful candidate will work across the administration jobs function and contribute to the wider Gauteng business.
Communication runs both ways. Managers across the administration jobs team in Gauteng make time for one-to-ones, and people are expected to speak up early when something needs attention.
Internal documentation, process notes and shared playbooks make it easier for the Switchboard Operator to step into the administration jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
The Environment
Crucially, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.
Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
In addition, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Gauteng.
Based in Midrand
Beyond that, the role is based in Midrand, near the Midrand technology hub. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Midrand and the broader Gauteng region.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Midrand.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Midrand, Gauteng.
Diversity and Inclusion
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Midrand.
In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Gauteng.
On top of that, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Midrand.
Daily Duties
- Answer incoming calls and route enquiries to the correct department
- Capture data accurately into internal systems and registers
- Coordinate office supplies, courier bookings and facilities requests
- Maintain visitor registers and ensure compliance with access protocols
- Prepare meeting packs, agendas and minutes for internal forums
- Process invoices, requisitions and expense claims for approval
- Track and report on departmental KPIs through standard templates
- Update intranet pages, notice boards and internal directories
Essential Criteria
- Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
- Excellent telephone and email etiquette
- Contactable references may be requested during the hiring process
- Professional, courteous manner with strong customer-service orientation
- Good written and verbal communication skills appropriate to the role
- Matric / National Senior Certificate (Grade 12)
Importantly, candidates who meet most of these criteria are welcome to be considered for the role.