Records Officer

A Records Officer is needed in Midrand. The role focuses on consistent delivery, accurate work and clear communication across the Gauteng operation.

About This Position

This Records Officer role sits within the administration jobs function in Midrand. It offers a defined scope, clear measures of success, and the support of an experienced team across Gauteng.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Midrand team.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Midrand teams, and the new Records Officer will feel that from the first week.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Midrand much easier.

Your Future Here

Importantly, this role can grow with you. Strong performers in the administration jobs team in Midrand have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in Midrand have moved into roles in other branches, specialist functions and project teams across Gauteng.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Midrand team member.

The Environment

The environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Beyond that, a respectful, professional environment is the standard in Gauteng. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Midrand site adheres to the standards expected of a responsible South African employer.

Our Commitment to Transformation

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Gauteng, and recruitment is fair, transparent and aligned with the EE Act.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Gauteng.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Midrand.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

A Typical Day

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

On top of that, the Midrand office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Midrand.

In addition, the rhythm rewards people who plan ahead but also pivot quickly when Gauteng operations throw up the unexpected.

Core Functions

• Coordinate office supplies, courier bookings and facilities requests
• Process invoices, requisitions and expense claims for approval
• Support HR with onboarding logistics for new starters
• Handle confidential information with discretion and in line with POPIA
• Answer incoming calls and route enquiries to the correct department
• Maintain a tidy, professional reception and meeting-room environment

Essential Criteria

• 1-3 years’ experience in an administrative or front-office role
• Discretion when handling confidential and POPIA-sensitive information
• Reliable, punctual and committed to high service standards
• Relevant administrative or office management qualification (advantageous)
• Professional, courteous manner with strong customer-service orientation

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.