Loss Prevention Officer

Step into a Loss Prevention Officer role in Westville and make your mark across KwaZulu-Natal. The team is hiring now and wants to hear from sharp, committed candidates.

Overview

The Loss Prevention Officer vacancy forms part of how the Westville branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.

Practically speaking, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Loss Prevention Officer taking on this position.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Westville.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Westville teams, and the new Loss Prevention Officer will feel that from the first week.

About Westville

Westville continues to grow as an employment hub in KwaZulu-Natal, with within the Pietermaritzburg administrative centre. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Westville.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Westville, KwaZulu-Natal.

Many candidates already living within reach of Westville cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Diversity and Inclusion

In addition, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across KwaZulu-Natal, and recruitment is intended to be fair and transparent.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Westville.

Growing With Us

This role can grow with you. Strong performers in the retail jobs team in Westville have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Westville have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Westville team member.

Why Join Us

You will join a team that values respectful collaboration, honest feedback and shared wins. The Westville colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

On top of that, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

On top of that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Key Responsibilities

• Support stock counts and assist with cycle-count investigations
• Train new team members on store procedures and product knowledge
• Prepare daily, weekly and monthly sales reports for the store manager
• Promote loyalty programmes and capture customer information lawfully
• Conduct daily cash-ups and reconcile takings against the POS report
• Keep the store, change rooms and stockroom clean and organised
• Replenish stock and rotate displays in line with promotional cycles
• Assist with receiving deliveries and verifying goods against invoices

What You’ll Need

• Any checks required by law or the specific duties will be explained during the hiring process
• Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
• Minimum of 1-2 years’ experience in a customer-facing retail role
• Awareness of consumer protection and B-BBEE principles
• Matric / National Senior Certificate (Grade 12)
• Clear verbal communication skills appropriate to the role; additional languages are an advantage
• Customer-first mindset with a friendly, approachable manner

If your CV speaks to the points above, this role is worth a closer look.