Work-Force
The organisation is recruiting a Medical Records Clerk for its Empangeni operation. The role forms part of a wider health jobs portfolio across KwaZulu-Natal.
What This Role Involves
In addition, the Medical Records Clerk position is part of an ongoing recruitment drive across KwaZulu-Natal. The brief has been shaped carefully, with a focus on delivery in Empangeni and across the health jobs space.
Importantly, the role suits a candidate who values consistency and clear communication. The Empangeni operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Empangeni teams, and the new Medical Records Clerk will feel that from the first week.
Internal documentation, process notes and shared playbooks make it easier for the Medical Records Clerk to step into the health jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
The Environment
Equally, the environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.
Practically speaking, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.
In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Empangeni site adheres to the standards expected of a responsible South African employer.
Diversity and Inclusion
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Empangeni.
Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.
Notably, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Empangeni.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Growing With Us
This role can grow with you. Strong performers in the health jobs team in Empangeni have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Empangeni team member.
Crucially, internal mobility is encouraged. People who start in Empangeni have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.
About the Team
In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Empangeni office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.
In addition, the team structure and working relationships for this role in Empangeni will be explained during the hiring process.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
What You’ll Be Doing
- Operate and care for clinical equipment in line with manufacturer guidelines
- Educate patients and families on treatment plans and self-care
- Maintain accurate clinical records in line with SANC and POPIA
- Provide compassionate, patient-centred care in line with scope of practice
- Support infection prevention and control protocols across the unit
- Administer prescribed medications and document treatments accurately
- Monitor vital signs and escalate clinical concerns to the attending clinician
- Maintain a clean, safe and welcoming clinical environment
Who We’re Looking For
- Computer literacy and experience with electronic health records
- Strong infection prevention and control awareness
- BLS, ACLS or PALS certification where applicable to the role
- Willingness to work shifts, weekends and public holidays as required
- Commitment to ongoing CPD and clinical learning
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.