Work-Force
Posted recently. We believe great workplaces are built on great people. We are looking for a Control Room Operator in Witbank, and we encourage applicants from across Mpumalanga to consider this opportunity.
About the Opportunity
The Control Room Operator vacancy forms part of how the Witbank branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the legal and security jobs side of the business moving forward.
Communication runs both ways. Managers across the legal and security jobs team in Mpumalanga make time for one-to-ones, and people are expected to speak up early when something needs attention.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the legal and security jobs group in Witbank.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Witbank teams, and the new Control Room Operator will feel that from the first week.
Why Join Us
You will join a team that values respectful collaboration, honest feedback and shared wins. The Witbank colleagues take pride in supporting one another and in doing the legal and security jobs side of the business properly, day in and day out.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
In addition, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
In addition, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
A Typical Day
Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Witbank.
Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Mpumalanga operations throw up the unexpected.
Beyond that, the Witbank office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Career Growth
This role can grow with you. Strong performers in the legal and security jobs team in Witbank have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Internal mobility is encouraged. People who start in Witbank have moved into roles in other branches, specialist functions and project teams across Mpumalanga.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Witbank team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Our Commitment to Transformation
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Witbank.
Equally, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Witbank.
Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Mpumalanga.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Your Role
- Patrol assigned premises and conduct visible security deterrence
- Compile accurate occurrence books and incident reports
- Operate access control points and verify visitor credentials
- Maintain FICA and KYC records in line with regulatory requirements
- Conduct legal research and prepare opinions for the legal team
- Support investigations into theft, fraud and policy breaches
- Maintain PSIRA registration and uphold the security industry code of conduct
Minimum Requirements
- Ability to remain calm and professional in high-pressure incidents
- Willingness to work shifts, weekends and public holidays as required
- Relevant qualification: LLB, paralegal diploma or PSIRA grading as required
- 2+ years’ relevant experience in legal or security operations
- Strong report-writing skills with accurate, factual content
- Active PSIRA registration at the appropriate grade for security roles
Candidates who meet most of these criteria are welcome to be considered for the role.