Work-Force
A Records Officer is needed in Mahikeng. The role focuses on consistent delivery, accurate work and clear communication across the North West operation.
What This Role Involves
An experienced Records Officer is needed to support operations in Mahikeng. The role forms part of how the business keeps its administration jobs portfolio strong in North West.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Mahikeng team.
Quality is everyone’s job. Whether the Records Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.
The Environment
The environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mahikeng site adheres to the standards expected of a responsible South African employer.
Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in North West.
Diversity and Inclusion
Practically speaking, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mahikeng.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Key Responsibilities
- Provide administrative support to projects and special initiatives
- Manage diaries, meetings and travel logistics for the leadership team
- Process invoices, requisitions and expense claims for approval
- Answer incoming calls and route enquiries to the correct department
- Liaise with suppliers, contractors and service providers
- File, scan and archive documents in line with retention policies
What You’ll Need
- Strong organisational skills and the ability to multitask
- Excellent telephone and email etiquette
- Good written and verbal communication skills appropriate to the role
- Reliable, punctual and committed to high service standards
- Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
- Professional, courteous manner with strong customer-service orientation
- High attention to detail and accuracy in data capture
If your CV speaks to the points above, this role is worth a closer look.