Store Manager

Role: Store Manager. Location: George, Western Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.

About This Position

The organisation is investing in its George operation, and this Store Manager position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Western Cape business.

Communication runs both ways. Managers across the retail jobs team in Western Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in George much easier.

Internal documentation, process notes and shared playbooks make it easier for the Store Manager to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Equal Opportunity

Beyond that, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Western Cape, and recruitment is intended to be fair and transparent.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in George.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Western Cape.

The Environment

Equally, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Western Cape.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the George site adheres to the standards expected of a responsible South African employer.

Why This Role

Equally, the hiring organisation may provide onboarding or skills development for this retail jobs role in George; the available support will be confirmed in the final vacancy details for Western Cape.

Practically speaking, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Beyond that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Growing With Us

Importantly, career progression for this retail jobs role in George depends on the hiring organisation’s policies, role requirements and business needs in Western Cape.

Importantly, internal mobility is encouraged. People who start in George have moved into roles in other branches, specialist functions and project teams across Western Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every George team member.

Your Team

You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The George group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Importantly, the team structure and working relationships for this role in George will be explained during the hiring process.

Core Functions

• Respond to customer queries, complaints and product returns
• Replenish stock and rotate displays in line with promotional cycles
• Conduct daily cash-ups and reconcile takings against the POS report
• Support stock counts and assist with cycle-count investigations
• Keep the store, change rooms and stockroom clean and organised
• Promote loyalty programmes and capture customer information lawfully

Minimum Requirements

• Numerate and accurate, with attention to detail on cash-ups
• Basic computer literacy (MS Office, email)
• Minimum of 1-2 years’ experience in a customer-facing retail role
• Visual merchandising flair or formal training is an advantage
• Comfortable operating point-of-sale systems and handling cash
• Willingness to work public holidays and end-of-month peaks

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.