Room Attendant

Work-Force

A vacancy has been confirmed for a Room Attendant based in Kathu, Northern Cape. The successful candidate will join an established team within the hospitality jobs function.

The Role

The Room Attendant vacancy forms part of how the Kathu branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hospitality jobs side of the business moving forward.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Kathu teams, and the new Room Attendant will feel that from the first week.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Kathu.

Internal documentation, process notes and shared playbooks make it easier for the Room Attendant to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

What We Offer

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Kathu contributes to real outcomes for clients and colleagues across the hospitality jobs space in Northern Cape.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Crucially, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

What Your Day Looks Like

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

Beyond that, the Kathu office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Kathu.

In addition, the rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.

Where You’ll Work

Equally, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Northern Cape.

On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Kathu site adheres to the standards expected of a responsible South African employer.

Career Growth

In addition, career progression for this hospitality jobs role in Kathu depends on the hiring organisation’s policies, role requirements and business needs in Northern Cape.

Equally, internal mobility is encouraged. People who start in Kathu have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Kathu team member.

About the Team

You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Kathu group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Crucially, the team structure and working relationships for this role in Kathu will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Diversity and Inclusion

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Kathu.

Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Northern Cape.

Practically speaking, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Kathu.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

What You’ll Be Doing

  • Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
  • Welcome guests warmly and ensure a smooth check-in and check-out experience
  • Comply with food safety, hygiene and health regulations at all times
  • Coordinate with kitchen, housekeeping and front-office teams
  • Promote menu items, daily specials and loyalty programmes
  • Train casual staff on service standards and SOPs
  • Set up rooms, function venues and outlets ahead of guest arrivals

What You’ll Need

  • Ability to remain calm and gracious under pressure
  • Sound knowledge of food safety and HACCP principles
  • Contactable references may be requested during the hiring process
  • Good verbal communication skills needed for guest service; additional languages are an advantage
  • Matric / National Senior Certificate (Grade 12)
  • Computer literacy and experience with POS systems
  • Awareness of tourism grading and quality expectations

If your CV speaks to the points above, this role is worth a closer look.

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