Loss Prevention Officer

Work-Force

Step into a Loss Prevention Officer role in Sasolburg and make your mark across Free State. The team is hiring now and wants to hear from sharp, committed candidates.

The Role

The Loss Prevention Officer vacancy forms part of how the Sasolburg branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.

Communication runs both ways. Managers across the retail jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Sasolburg much easier.

Why Join Us

Equally, the hiring organisation may provide onboarding or skills development for this retail jobs role in Sasolburg; the available support will be confirmed in the final vacancy details for Free State.

Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Equally, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

The Environment

On top of that, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Importantly, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Free State.

Key Responsibilities

  • Respond to customer queries, complaints and product returns
  • Operate point-of-sale systems and process payments accurately
  • Maintain visual merchandising standards on the sales floor
  • Conduct daily cash-ups and reconcile takings against the POS report
  • Train new team members on store procedures and product knowledge
  • Monitor shrinkage indicators and flag suspicious activity
  • Support stock counts and assist with cycle-count investigations
  • Ensure compliance with health, safety and consumer protection regulations

Who We’re Looking For

  • Basic computer literacy (MS Office, email)
  • Awareness of consumer protection and B-BBEE principles
  • Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
  • Clear verbal communication skills appropriate to the role; additional languages are an advantage
  • Numerate and accurate, with attention to detail on cash-ups
  • Visual merchandising flair or formal training is an advantage

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.

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