Work-Force
The organisation is recruiting a Floor Supervisor for its Kimberley operation. The role forms part of a wider retail jobs portfolio across Northern Cape.
About the Opportunity
Beyond that, the Floor Supervisor position is part of an ongoing recruitment drive across Northern Cape. The brief has been shaped carefully, with a focus on delivery in Kimberley and across the retail jobs space.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Kimberley team.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Kimberley teams, and the new Floor Supervisor will feel that from the first week.
Your Future Here
Career progression here is real, not a slogan. The retail jobs space in Kimberley offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Northern Cape.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Kimberley team member.
A Typical Day
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Kimberley.
Equally, the rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.
Key Outputs
- Ensure compliance with health, safety and consumer protection regulations
- Respond to customer queries, complaints and product returns
- Greet customers and provide a friendly, helpful in-store experience
- Promote loyalty programmes and capture customer information lawfully
- Assist with receiving deliveries and verifying goods against invoices
- Operate point-of-sale systems and process payments accurately
Candidate Profile
- Comfortable operating point-of-sale systems and handling cash
- Ability to stand for long periods and work shifts including weekends
- Visual merchandising flair or formal training is an advantage
- Awareness of consumer protection and B-BBEE principles
- Customer-first mindset with a friendly, approachable manner
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Ability to work as part of a team in a fast-paced retail environment
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.