Work-Force
About This Opportunity
Join Work-Force as a Teller Performance Manager in Johannesburg, where you will lead efforts to enhance teller performance and service delivery.
Role Overview
In this position, you will:
- Monitor performance metrics: Analyze teller performance data to identify trends and areas for improvement.
- Implement training programs: Develop and deliver training initiatives to enhance skills and knowledge.
- Conduct performance reviews: Evaluate teller performance and provide constructive feedback.
- Collaborate with management: Work with branch leadership to establish performance goals and strategies.
- Enhance customer satisfaction: Develop initiatives to improve service quality and customer experience.
Qualifications
To succeed in this role, candidates should have:
- Bachelor’s degree: In business administration or a related field preferred.
- Experience in banking: Minimum of 3 years in a performance management or supervisory role.
- Strong analytical skills: Ability to interpret performance data and identify improvement opportunities.
- Excellent communication skills: Proficient in engaging with staff and customers.
- Leadership skills: Proven ability to motivate and guide a team.
Why Work With Us?
This opportunity offers:
- Competitive salary: Attractive compensation for your expertise.
- Impactful role: Directly influence the performance of the teller team.
- Career growth: Opportunities for advancement within the banking sector.
- Employee benefits: Access to health and wellness programs.
Diversity Commitment
At Work-Force, we value diversity and inclusivity. We encourage applications from individuals of all backgrounds.
Many South Africans earn R500–R2,000/month completing paid surveys on King Opinion while waiting for application feedback. It takes 2 minutes to sign up and works on any phone.
Tip: What to do while you wait for this job application
Most employers take 2–4 weeks to review applications. South Africans are using King Opinion to earn cash from surveys in the meantime — free to join, works on any phone.
Find out more