Shift Supervisor

An opportunity has arisen for a Shift Supervisor in Phuthaditjhaba. Suitably qualified candidates from across Free State are invited to apply.

What This Role Involves

Crucially, an experienced Shift Supervisor is needed to support operations in Phuthaditjhaba. The role forms part of how the business keeps its retail jobs portfolio strong in Free State.

Communication runs both ways. Managers across the retail jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.

Quality is everyone’s job. Whether the Shift Supervisor is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Free State is consistently high and consistently fair.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Phuthaditjhaba.

About Phuthaditjhaba

Phuthaditjhaba continues to grow as an employment hub in Free State, with along the N1 central corridor. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Phuthaditjhaba, Free State.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Phuthaditjhaba.

Many candidates already living within reach of Phuthaditjhaba cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.

Day in the Life

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

The Phuthaditjhaba office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Crucially, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Phuthaditjhaba.

Your Workplace

Importantly, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in Free State. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Phuthaditjhaba site adheres to the standards expected of a responsible South African employer.

Why This Role

In addition, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in retail jobs from your base in Phuthaditjhaba. Many colleagues across Free State have moved into senior roles after starting in positions just like this one.

Crucially, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Phuthaditjhaba keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Phuthaditjhaba teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Free State.

Our Commitment to Transformation

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Phuthaditjhaba.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Phuthaditjhaba.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Free State.

Your Role

• Train new team members on store procedures and product knowledge
• Ensure compliance with health, safety and consumer protection regulations
• Maintain visual merchandising standards on the sales floor
• Promote loyalty programmes and capture customer information lawfully
• Greet customers and provide a friendly, helpful in-store experience
• Conduct daily cash-ups and reconcile takings against the POS report
• Up-sell and cross-sell products in line with branch sales targets

Who We’re Looking For

• Ability to stand for long periods and work shifts including weekends
• Visual merchandising flair or formal training is an advantage
• Strong verbal communication skills in English; second language an advantage
• Ability to work as part of a team in a fast-paced retail environment
• A clear criminal record verified through approved screening providers
• Willingness to work public holidays and end-of-month peaks

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.