Records Officer

Work-Force

Looking for your next move as a Records Officer in Aliwal North? A role has just opened that gives you real responsibility and a clear path forward in Eastern Cape.

What This Role Involves

The Records Officer vacancy forms part of how the Aliwal North branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the administration jobs side of the business moving forward.

Practically speaking, the role suits a candidate who values consistency and clear communication. The Aliwal North operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Quality is everyone’s job. Whether the Records Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Aliwal North teams, and the new Records Officer will feel that from the first week.

Equal Opportunity

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Aliwal North.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Aliwal North.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Your Workplace

On top of that, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Aliwal North site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

About Aliwal North

Aliwal North continues to grow as an employment hub in Eastern Cape, with near the Mthatha regional service centre. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Many candidates already living within reach of Aliwal North cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Aliwal North, Eastern Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Aliwal North.

Why Join Us

Crucially, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in administration jobs from your base in Aliwal North. Many colleagues across Eastern Cape have moved into senior roles after starting in positions just like this one.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Aliwal North teams.

Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Aliwal North keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.

A Typical Day

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Aliwal North.

Importantly, the Aliwal North office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Importantly, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

Key Outputs

  • Prepare meeting packs, agendas and minutes for internal forums
  • Process invoices, requisitions and expense claims for approval
  • Liaise with suppliers, contractors and service providers
  • Maintain a tidy, professional reception and meeting-room environment
  • Handle confidential information with discretion and in line with POPIA
  • Support HR with onboarding logistics for new starters
  • File, scan and archive documents in line with retention policies
  • Manage diaries, meetings and travel logistics for the leadership team

Who We’re Looking For

  • Excellent telephone and email etiquette
  • Professional, courteous manner with strong customer-service orientation
  • Matric / National Senior Certificate (Grade 12)
  • Ability to work independently and manage competing deadlines
  • Good written and verbal communication in English
  • Discretion when handling confidential and POPIA-sensitive information

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.

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