Work-Force
Role: Guest Relations Officer. Location: Tzaneen, Limpopo. The team is hiring and seeks a candidate who can step in and deliver from week one.
About the Opportunity
This Guest Relations Officer role sits within the hospitality jobs function in Tzaneen. It offers a defined scope, clear measures of success, and the support of an experienced team across Limpopo.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Tzaneen teams, and the new Guest Relations Officer will feel that from the first week.
Our Commitment to Transformation
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Limpopo, and recruitment is fair, transparent and aligned with the EE Act.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Limpopo.
Working in Tzaneen
Tzaneen continues to grow as an employment hub in Limpopo, with near the Polokwane regional hub. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Tzaneen, Limpopo.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Tzaneen.
What You’ll Be Doing
- Comply with food safety, hygiene and health regulations at all times
- Maintain the required uniform and presentation standards during all shifts
- Manage stock, breakages and consumables for your section
- Operate point-of-sale systems and reconcile end-of-shift takings
- Train casual staff on service standards and SOPs
- Take orders accurately and deliver food and beverages to standard
- Welcome guests warmly and ensure a smooth check-in and check-out experience
Who We’re Looking For
- Ability to remain calm and gracious under pressure
- Sound knowledge of food safety and HACCP principles
- Matric / National Senior Certificate (Grade 12)
- Strong customer service orientation and warm guest interaction
- Awareness of tourism grading and quality expectations
On top of that, if your CV speaks to the points above, this role is worth a closer look.