Work-Force
Whether you are a seasoned Guest Relations Officer or stepping into the role for the first time, there is space for you in Mokopane. The team hires on merit and across communities in Limpopo.
Overview
An experienced Guest Relations Officer is needed to support operations in Mokopane. The role forms part of how the business keeps its hospitality jobs portfolio strong in Limpopo.
The role suits a candidate who values consistency and clear communication. The Mokopane operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Mokopane also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
About the Team
Notably, the team you will be working with is fast-paced and energetic. Things move quickly across the Mokopane office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Limpopo operations get busy.
On top of that, the team mix in Mokopane reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Working in Mokopane
Practically speaking, the role is based in Mokopane, near the Polokwane regional hub. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Mokopane and the broader Limpopo region.
Many candidates already living within reach of Mokopane cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Limpopo economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mokopane.
Daily Duties
- Operate point-of-sale systems and reconcile end-of-shift takings
- Prepare and present food in line with kitchen recipes and standards
- Maintain the required uniform and presentation standards during all shifts
- Promote menu items, daily specials and loyalty programmes
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Comply with food safety, hygiene and health regulations at all times
- Take orders accurately and deliver food and beverages to standard
Candidate Profile
- Willing to follow the company’s uniform and grooming policy on shift
- Ability to remain calm and gracious under pressure
- Team player who can work collaboratively across departments
- Matric / National Senior Certificate (Grade 12)
- Good verbal communication skills in English; second language an advantage
- Ability to work shifts, weekends and public holidays
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.