Work-Force
Applications are warmly invited for a Control Room Operator role based in Jeffreys Bay. We welcome candidates from every background across Eastern Cape who are ready to grow with us.
About the Opportunity
The Control Room Operator vacancy forms part of how the Jeffreys Bay branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the legal and security jobs side of the business moving forward.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Jeffreys Bay team.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Jeffreys Bay teams, and the new Control Room Operator will feel that from the first week.
Your Team
You will join a tight-knit, collaborative team that knows the legal and security jobs side of the business inside out. The Jeffreys Bay group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Equally, the team mix in Jeffreys Bay reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
About Jeffreys Bay
Jeffreys Bay continues to grow as an employment hub in Eastern Cape, with in the growing Buffalo City Metro. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Many candidates already living within reach of Jeffreys Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Jeffreys Bay, Eastern Cape.
Your Role
- Compile accurate occurrence books and incident reports
- Track legal and regulatory changes and advise the business on impact
- Operate access control points and verify visitor credentials
- Maintain FICA and KYC records in line with regulatory requirements
- Coordinate with SAPS and emergency services during incidents
- Draft, review and amend commercial contracts and service agreements
- Run compliance training for staff on POPIA, FICA and ethics
Who We’re Looking For
- Strong written and verbal communication skills
- Sound understanding of POPIA and applicable legal frameworks
- Relevant qualification: LLB, paralegal diploma or PSIRA grading as required
- Valid driver’s licence and own reliable transport (often required)
- Physical fitness for site-based security roles
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.