IT Support Technician

Work-Force

Bring your skills as a IT Support Technician to Prieska and join a team that moves fast. This Northern Cape role is one to watch.

What This Role Involves

The organisation is investing in its Prieska operation, and this IT Support Technician position reflects that commitment. The successful candidate will work across the it jobs function and contribute to the wider Northern Cape business.

Crucially, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Prieska team on trust, and the IT Support Technician role will feel that from week one.

Quality is everyone’s job. Whether the IT Support Technician is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.

Crucially, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Prieska also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Diversity and Inclusion

Crucially, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Prieska.

Your Workplace

Practically speaking, the environment is hybrid-friendly where the role allows, with collaborative tooling, modern source-control workflows and a strong emphasis on shared ownership of code and incidents.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Prieska site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in Northern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

About Prieska

Practically speaking, the role is based in Prieska, within the Upington solar corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Prieska and the broader Northern Cape region.

Many candidates already living within reach of Prieska cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Northern Cape economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Prieska, Northern Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Prieska.

Why This Role

Practically speaking, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in it jobs from your base in Prieska. Many colleagues across Northern Cape have moved into senior roles after starting in positions just like this one.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Northern Cape.

Importantly, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Prieska keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Prieska teams.

Your Team

You will join a tight-knit, collaborative team that knows the it jobs side of the business inside out. The Prieska group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Equally, the team mix in Prieska reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

What You’ll Be Doing

  • Build and maintain CI/CD pipelines for reliable, repeatable releases
  • Implement security best practices in line with POPIA obligations
  • Monitor system health using observability tools and respond to alerts
  • Optimise database queries and back-end performance hot-spots
  • Collaborate with product and design teams during sprint planning
  • Design, develop and maintain features across the application stack
  • Investigate and resolve user-reported support tickets at L2 and L3

Candidate Profile

  • Ability to mentor junior team members on best practices
  • Comfortable working in agile delivery teams
  • Exposure to monitoring and observability tooling
  • Strong proficiency in Java, C#, Python, JavaScript or TypeScript
  • Working knowledge of cloud platforms (AWS, Azure or GCP)
  • 2-5 years’ commercial software development experience
  • Good written and verbal communication for technical and non-technical audiences

Candidates who meet most of these criteria are welcome to be considered for the role.

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