Records Officer

Work-Force

The organisation is recruiting a Records Officer for its Christiana operation. The role forms part of a wider administration jobs portfolio across North West.

About the Opportunity

In addition, the organisation is investing in its Christiana operation, and this Records Officer position reflects that commitment. The successful candidate will work across the administration jobs function and contribute to the wider North West business.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Quality is everyone’s job. Whether the Records Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.

Equal Opportunity

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across North West, and recruitment is fair, transparent and aligned with the EE Act.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Christiana.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Meet the Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Christiana group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

What You’ll Be Doing

  • Support HR with onboarding logistics for new starters
  • Maintain a tidy, professional reception and meeting-room environment
  • Maintain visitor registers and ensure compliance with access protocols
  • Process invoices, requisitions and expense claims for approval
  • File, scan and archive documents in line with retention policies
  • Provide administrative support to projects and special initiatives
  • Manage diaries, meetings and travel logistics for the leadership team
  • Update intranet pages, notice boards and internal directories

Essential Criteria

  • Excellent telephone and email etiquette
  • Professional, courteous manner with strong customer-service orientation
  • 1-3 years’ experience in an administrative or front-office role
  • Comfortable working with finance, HR and operational systems
  • Good written and verbal communication in English
  • Discretion when handling confidential and POPIA-sensitive information

If your CV speaks to the points above, this role is worth a closer look.

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