Industrial Relations Officer

A Industrial Relations Officer position is being filled in Richards Bay. Suitable candidates from across KwaZulu-Natal are invited to submit their applications for review.

What This Role Involves

This Industrial Relations Officer role sits within the hr jobs function in Richards Bay. It offers a defined scope, clear measures of success, and the support of an experienced team across KwaZulu-Natal.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hr jobs group in Richards Bay.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Richards Bay teams, and the new Industrial Relations Officer will feel that from the first week.

Based in Richards Bay

The role is based in Richards Bay, on the Umhlanga Ridge business corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Richards Bay and the broader KwaZulu-Natal region.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Richards Bay, KwaZulu-Natal.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Richards Bay.

Many candidates already living within reach of Richards Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Your Workplace

Importantly, the environment blends desk-based administrative work with frequent interactions across the business. Confidentiality, fairness and compliance underpin the work.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Richards Bay site adheres to the standards expected of a responsible South African employer.

On top of that, a respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Your Team

Notably, the team you will be working with is fast-paced and energetic. Things move quickly across the Richards Bay office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Equally, the team mix in Richards Bay reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Our Commitment to Transformation

Practically speaking, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Richards Bay.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

What You’ll Be Doing

• Support organisational design, job evaluation and grading processes
• Coordinate performance management cycles and calibration sessions
• Drive engagement, wellness and culture initiatives across sites
• Manage benefits, pension or provident fund and medical aid administration
• Coordinate training, learnerships and bursary programmes with SETAs
• Roll out HR policies and procedures and train managers on application
• Advise managers on application of the LRA, BCEA and EEA
• Process monthly payroll inputs and resolve employee queries

Who We’re Looking For

• Experience supporting CCMA, disciplinary and grievance processes
• Project management skills for HR initiatives and rollouts
• Coaching mindset with the ability to support line managers
• Commitment to fairness, transformation and ethical conduct
• Comfortable in a unionised environment where applicable

Candidates who meet most of these criteria are welcome to be considered for the role.