Control Room Operator

Work-Force

A Control Room Operator position is being filled in Odendaalsrus. Suitable candidates from across Free State are invited to submit their applications for review.

About This Position

This Control Room Operator role has been briefed against a clear set of outcomes for Odendaalsrus. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the legal and security jobs pipeline across Free State.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Odendaalsrus team.

Internal documentation, process notes and shared playbooks make it easier for the Control Room Operator to step into the legal and security jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the legal and security jobs group in Odendaalsrus.

Quality is everyone’s job. Whether the Control Room Operator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Free State is consistently high and consistently fair.

A Typical Day

Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.

The rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.

Notably, the Odendaalsrus office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Odendaalsrus.

Our Commitment to Transformation

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Free State, and recruitment is fair, transparent and aligned with the EE Act.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Odendaalsrus.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Free State.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Your Future Here

Importantly, this role can grow with you. Strong performers in the legal and security jobs team in Odendaalsrus have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Odendaalsrus team member.

Practically speaking, internal mobility is encouraged. People who start in Odendaalsrus have moved into roles in other branches, specialist functions and project teams across Free State.

Where You’ll Work

Practically speaking, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.

Importantly, a respectful, professional environment is the standard in Free State. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Odendaalsrus site adheres to the standards expected of a responsible South African employer.

Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

What We Offer

You will join a team that values respectful collaboration, honest feedback and shared wins. The Odendaalsrus colleagues take pride in supporting one another and in doing the legal and security jobs side of the business properly, day in and day out.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Free State.

Crucially, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Odendaalsrus keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Odendaalsrus teams.

About the Team

In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Odendaalsrus office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Crucially, the team mix in Odendaalsrus reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Working in Odendaalsrus

Working in Odendaalsrus means a place in the Welkom gold fields, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Free State region, and the Odendaalsrus office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Odendaalsrus.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Odendaalsrus, Free State.

Many candidates already living within reach of Odendaalsrus cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.

Key Responsibilities

  • Maintain FICA and KYC records in line with regulatory requirements
  • Track legal and regulatory changes and advise the business on impact
  • Compile accurate occurrence books and incident reports
  • Patrol assigned premises and conduct visible security deterrence
  • Liaise with the Sheriff, Master’s Office and external counsel
  • Conduct searches and inspections in line with site procedures
  • Conduct legal research and prepare opinions for the legal team
  • Draft, review and amend commercial contracts and service agreements

Who We’re Looking For

  • Active PSIRA registration at the appropriate grade for security roles
  • Clear criminal record verified through approved screening
  • Commitment to ongoing professional development and refresher training
  • Excellent attention to detail when reviewing documents and evidence
  • Sound ethical judgement and ability to maintain confidentiality
  • Strong written and verbal communication skills
  • Willingness to work shifts, weekends and public holidays as required

Beyond that, if your CV speaks to the points above, this role is worth a closer look.

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