Loss Prevention Officer

Work-Force

Listing live now. We believe great workplaces are built on great people. We are looking for a Loss Prevention Officer in Westville, and we encourage applicants from across KwaZulu-Natal to consider this opportunity.

Overview

The organisation is investing in its Westville operation, and this Loss Prevention Officer position reflects that commitment. The successful candidate will work across the legal and security jobs function and contribute to the wider KwaZulu-Natal business.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Quality is everyone’s job. Whether the Loss Prevention Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

Internal documentation, process notes and shared playbooks make it easier for the Loss Prevention Officer to step into the legal and security jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Westville teams, and the new Loss Prevention Officer will feel that from the first week.

Growing With Us

This role can grow with you. Strong performers in the legal and security jobs team in Westville have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Westville team member.

Equally, internal mobility is encouraged. People who start in Westville have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Frequently Asked Questions

What shift patterns apply to this role?

Shift patterns vary by site, but the role typically follows the standard operational hours of the relevant branch. The hiring team will walk you through the specifics during the interview.

Are reference and background checks conducted?

Yes. Reference, criminal and qualification checks are part of the standard pre-employment process.

Is reasonable accommodation supported for applicants with disabilities?

Crucially, yes. The hiring team is committed to inclusive recruitment and engages on reasonable accommodation as part of the process.

Is there opportunity for promotion?

Definitely. Strong performers regularly move into senior, supervisory or specialist roles within the business.

Is this position open to recent graduates?

In addition, yes. Provided the minimum requirements listed above are met, graduates are warmly encouraged to put their names forward.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Westville colleagues take pride in supporting one another and in doing the legal and security jobs side of the business properly, day in and day out.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.

Importantly, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Westville keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Westville teams.

Diversity and Inclusion

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Westville.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Westville.

What Your Day Looks Like

Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.

In addition, the Westville office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Crucially, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Westville.

Your Workplace

Notably, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Westville site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Your Team

In addition, you will join a tight-knit, collaborative team that knows the legal and security jobs side of the business inside out. The Westville group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Notably, the team mix in Westville reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Working in Westville

On top of that, the role is based in Westville, close to the Durban Harbour logistics hub. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Westville and the broader KwaZulu-Natal region.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Westville, KwaZulu-Natal.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Westville.

Many candidates already living within reach of Westville cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Key Responsibilities

  • Patrol assigned premises and conduct visible security deterrence
  • Operate access control points and verify visitor credentials
  • Maintain FICA and KYC records in line with regulatory requirements
  • Manage matter files, court diaries and litigation deadlines
  • Compile accurate occurrence books and incident reports
  • Liaise with the Sheriff, Master’s Office and external counsel
  • Draft, review and amend commercial contracts and service agreements

Minimum Requirements

  • Excellent attention to detail when reviewing documents and evidence
  • Strong report-writing skills with accurate, factual content
  • Sound understanding of POPIA and applicable legal frameworks
  • 2+ years’ relevant experience in legal or security operations
  • Sound ethical judgement and ability to maintain confidentiality
  • Valid driver’s licence and own reliable transport (often required)
  • Active PSIRA registration at the appropriate grade for security roles

Importantly, if your CV speaks to the points above, this role is worth a closer look.

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