Work-Force
A Medical Receptionist position is being filled in Knysna. Suitable candidates from across Western Cape are invited to submit their applications for review.
Overview
This Medical Receptionist role has been briefed against a clear set of outcomes for Knysna. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the health jobs pipeline across Western Cape.
The role suits a candidate who values consistency and clear communication. The Knysna operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
On top of that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Knysna also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Our Commitment to Transformation
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Western Cape, and recruitment is fair, transparent and aligned with the EE Act.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Knysna.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Western Cape.
Day in the Life
You start your shift with a thorough handover, picking up patient histories, treatment plans and any concerns from the previous team. The morning is paced but purposeful — vital signs, medication rounds, bedside conversations — and you’re constantly switching between clinical tasks and the very human work of reassuring patients and families. Multi-disciplinary rounds give you a chance to advocate for your patients, and by the time you hand over again, you have done meaningful work that makes a real difference to the people in your care.
Beyond that, the rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Knysna.
Daily Duties
- Maintain accurate clinical records in line with SANC and POPIA
- Support quality improvement audits and clinical governance reviews
- Assist with admissions, discharges and patient transfers
- Provide compassionate, patient-centred care in line with scope of practice
- Respond appropriately to medical emergencies and code calls
- Support infection prevention and control protocols across the unit
- Manage stock levels of consumables and report shortages timeously
- Administer prescribed medications and document treatments accurately
Candidate Profile
- Strong patient-centred communication and interpersonal skills
- Strong infection prevention and control awareness
- Empathy, integrity and respect for patient dignity
- Sound clinical judgement and ability to work calmly under pressure
- Commitment to ongoing CPD and clinical learning
- Up-to-date immunisations as required by occupational health policy
- Willingness to work shifts, weekends and public holidays as required
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.