Work-Force
Whether you are a seasoned Control Room Operator or stepping into the role for the first time, there is space for you in Jeffreys Bay. The team hires on merit and across communities in Eastern Cape.
About the Opportunity
This Control Room Operator role sits within the legal and security jobs function in Jeffreys Bay. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Jeffreys Bay also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
What We Offer
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Jeffreys Bay contributes to real outcomes for clients and colleagues across the legal and security jobs space in Eastern Cape.
In addition, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Jeffreys Bay keep progressing.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.
Day in the Life
Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Jeffreys Bay.
Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.
Meet the Team
You will join a tight-knit, collaborative team that knows the legal and security jobs side of the business inside out. The Jeffreys Bay group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
In addition, the team mix in Jeffreys Bay reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Daily Duties
- Maintain PSIRA registration and uphold the security industry code of conduct
- Support investigations into theft, fraud and policy breaches
- Operate access control points and verify visitor credentials
- Liaise with the Sheriff, Master’s Office and external counsel
- Track legal and regulatory changes and advise the business on impact
- Patrol assigned premises and conduct visible security deterrence
Essential Criteria
- Sound ethical judgement and ability to maintain confidentiality
- Sound understanding of POPIA and applicable legal frameworks
- 2+ years’ relevant experience in legal or security operations
- Commitment to ongoing professional development and refresher training
- Computer literacy and experience with case or incident management systems
- Ability to remain calm and professional in high-pressure incidents
- Clear criminal record verified through approved screening
If your CV speaks to the points above, this role is worth a closer look.