IT Support Technician

Role: IT Support Technician. Location: Postmasburg, Northern Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.

About This Position

This IT Support Technician role sits within the it jobs function in Postmasburg. It offers a defined scope, clear measures of success, and the support of an experienced team across Northern Cape.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Quality is everyone’s job. Whether the IT Support Technician is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Postmasburg teams, and the new IT Support Technician will feel that from the first week.

A Typical Day

Your day tends to start with a quick standup, where the team shares progress and surfaces blockers. From there, you settle into focused build time, breaking tickets into manageable chunks and pairing with colleagues when something gets thorny. Afternoons mix code reviews, planning discussions and the occasional production incident — everyone pulls together, fixes the issue and feeds the lessons back into the next sprint. By the time you sign off, you’ve shipped value, learned something new, and left clean code behind you.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Postmasburg.

The rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.

Notably, the Postmasburg office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Diversity and Inclusion

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Northern Cape, and recruitment is fair, transparent and aligned with the EE Act.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Postmasburg.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.

Where You’ll Work

On top of that, the environment is hybrid-friendly where the role allows, with collaborative tooling, modern source-control workflows and a strong emphasis on shared ownership of code and incidents.

A respectful, professional environment is the standard in Northern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Postmasburg site adheres to the standards expected of a responsible South African employer.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Based in Postmasburg

In addition, the role is based in Postmasburg, close to the Sishen mining hub. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Postmasburg and the broader Northern Cape region.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Postmasburg, Northern Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Postmasburg.

Many candidates already living within reach of Postmasburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Northern Cape economy.

What You’ll Be Doing

• Investigate and resolve user-reported support tickets at L2 and L3
• Manage user access, identity and endpoint security across the estate
• Write clean, testable code that follows the team’s coding standards
• Build and maintain CI/CD pipelines for reliable, repeatable releases
• Automate repetitive operational tasks using scripts and tooling

Essential Criteria

• Relevant IT qualification (degree, diploma or recognised certifications)
• Strong proficiency in Java, C#, Python, JavaScript or TypeScript
• Ability to mentor junior team members on best practices
• 2-5 years’ commercial software development experience
• Good written and verbal communication for technical and non-technical audiences

In addition, if most of these boxes are ticked, you are encouraged to put your name forward.