Barista

Applications are warmly invited for a Barista role based in Douglas. We welcome candidates from every background across Northern Cape who are ready to grow with us.

About This Position

This Barista role sits within the hospitality jobs function in Douglas. It offers a defined scope, clear measures of success, and the support of an experienced team across Northern Cape.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Douglas team on trust, and the Barista role will feel that from week one.

Quality is everyone’s job. Whether the Barista is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.

Internal documentation, process notes and shared playbooks make it easier for the Barista to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Why Join Us

Equally, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in hospitality jobs from your base in Douglas. Many colleagues across Northern Cape have moved into senior roles after starting in positions just like this one.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Douglas teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Northern Cape.

Practically speaking, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Douglas keep progressing.

Your Future Here

Equally, this role can grow with you. Strong performers in the hospitality jobs team in Douglas have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

In addition, internal mobility is encouraged. People who start in Douglas have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Douglas team member.

The Environment

In addition, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in Northern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Douglas site adheres to the standards expected of a responsible South African employer.

Diversity and Inclusion

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Northern Cape, and recruitment is fair, transparent and aligned with the EE Act.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Douglas.

Core Functions

• Maintain the required uniform and presentation standards during all shifts
• Comply with food safety, hygiene and health regulations at all times
• Train casual staff on service standards and SOPs
• Manage stock, breakages and consumables for your section
• Promote menu items, daily specials and loyalty programmes
• Take orders accurately and deliver food and beverages to standard

Who We’re Looking For

• Awareness of tourism grading and quality expectations
• 1-3 years’ experience in a similar hospitality environment
• Sound knowledge of food safety and HACCP principles
• Good verbal communication skills in English; second language an advantage
• Strong customer service orientation and warm guest interaction
• Clear criminal record and contactable references
• Willing to follow the company’s uniform and grooming policy on shift

Candidates who meet most of these criteria are welcome to be considered for the role.