Floor Supervisor

The organisation is recruiting a Floor Supervisor for its Hartbeespoort operation. The role forms part of a wider retail jobs portfolio across North West.

About the Opportunity

This Floor Supervisor role sits within the retail jobs function in Hartbeespoort. It offers a defined scope, clear measures of success, and the support of an experienced team across North West.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Hartbeespoort team.

Quality is everyone’s job. Whether the Floor Supervisor is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Hartbeespoort.

Day in the Life

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

Beyond that, the rhythm rewards people who plan ahead but also pivot quickly when North West operations throw up the unexpected.

Equally, the Hartbeespoort office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Hartbeespoort.

Equal Opportunity

Beyond that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Hartbeespoort.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across North West.

Your Future Here

On top of that, this role can grow with you. Strong performers in the retail jobs team in Hartbeespoort have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Hartbeespoort have moved into roles in other branches, specialist functions and project teams across North West.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Hartbeespoort team member.

Meet the Team

Practically speaking, the team you will be working with is fast-paced and energetic. Things move quickly across the Hartbeespoort office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.

Importantly, the team mix in Hartbeespoort reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

What We Offer

You will join a team that values respectful collaboration, honest feedback and shared wins. The Hartbeespoort colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Equally, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Hartbeespoort keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Hartbeespoort teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in North West.

Daily Duties

• Support stock counts and assist with cycle-count investigations
• Promote loyalty programmes and capture customer information lawfully
• Prepare daily, weekly and monthly sales reports for the store manager
• Greet customers and provide a friendly, helpful in-store experience
• Keep the store, change rooms and stockroom clean and organised
• Train new team members on store procedures and product knowledge

Minimum Requirements

• Visual merchandising flair or formal training is an advantage
• Strong verbal communication skills in English; second language an advantage
• Awareness of consumer protection and B-BBEE principles
• Honest, dependable and security-aware in line with shrinkage controls
• Matric / National Senior Certificate (Grade 12)
• Willingness to work public holidays and end-of-month peaks
• Comfortable operating point-of-sale systems and handling cash

If most of these boxes are ticked, you are encouraged to put your name forward.